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Everything posted by mattshotcha

  1. Your ticket. We'll need this in the ticket system.
  2. Hey gang, while this may look serious, our backend should be able to distinguish between these spoofs and the actual account. The support team has been made aware and is awaiting the tickets with details.
  3. This is not a possibility, nor something we would consider doing. We've explored every possible avenue to keep servers up in some form or fashion. Peer to peer is the only way forward from here.
  4. And again, being honest, I'm sure what all can be done on the topic of the perks and database issues. The team will follow up soon and I'll get that info out. There's some aspects of the game that are simply too embedded, too baked in to fully turn around. So while they'll try and sync with partners to see what all can be done, I don't want to get any hopes up.
  5. As to the first two points, I brought them up again with the team after my last reply. They're going to dig into it again and see where we stand on that before I speak too concretely on the status. Give me some time to hear back from them and I'll get back to you all. The pak file situation is definitely an issue that has been an ongoing one in F13. We've worked in the past with our partners at EAC to limit as much of it as possible, and it's still an ongoing effort. I have to be honest here though, it is something that will inevitably exist without significant overhauls made the game. And I totally understand the context in text thing. Thanks to the whole thread for staying in this conversation patiently.
  6. Is it persistent or a once in a while situation? I've personally tested this since your report and do not see this behavior. Weapon swinging, picking up throwing knives, grabs, all worked.
  7. Can you elaborate on this, because I've not seen any other reports, so more details would help us identify the issue.
  8. First off, I understand you're frustration, but let's take a breath here before we get too heated. There are two issues at play, and two issues I've been trying to respond to that sound extremely similar. There is an issue where players were blocked from buying new perks and had their perks wiped out. That is separate from a database login error on an account. Since reporting of the one issue bled into reporting of the other, we needed people to contact support to identify what issue they were seeing. The issue of being unable to purchase new perks, etc has been resolved to the fullest we can resolve it. We cannot restore perks, but we've done what we can, via support, to get them as close to where they were prior. The issue of the locked out accounts is a bit trickier. I do not believe at this time that there is a "fix" so much as a workaround. That will need to be resolved with support, though. I cannot resolve that from a mention on the forum. And as far as the hackers being able to repeat what went on prior to the server fix or unban each other, that simply isn't true. The work done to correct the server issues stands.
  9. If you've been affected by this, please reach out to JasonKillsBugs.com and the support team will walk through it with you. While you may or may not be able to access the account again, depending on what was actually done to your account, that is the vital first step. On the topic of this constant back and forth with the people responsible, please do not engage. There is a reason we keep reports private. Locking yourselves into these arguments in the comment section of YouTube videos is like saying "Hi it's me, the person who reported you." The privacy we keep on reports is there for a reason. All that said, no, no one should ever have to deal with this and I'm not trying to excuse any of it. I am asking that we don't make it any easier to be a target by blasting the hackers publicly every chance we get. Please reach out to JKB and I'll give the support team a heads up to expect the tickets.
  10. On Switch, this is due to how quickly the system accesses the save and game info, if I'm not mistaken. That's an interesting turn for some of the things you've seen improve, like intros. I think at best this is something that can absolutely HELP in some of the issues you mention, but I know it isn't a FULL fix. Not trying to be negative, just want to illustrate that clearly for anyone reading. Thanks!
  11. Random counselor is a tricky one. The team could never get correct repro in house on it, despite the community experiencing it a lot. That's not to say it doesn't happen, just that without reliable repro it's tough to diagnose. That said, we think there is an element of it that pertains to the dedicated servers and connecting to them either late or with higher ping. So there is a very good chance that it won't show up in peer to peer connections. We didn't list all this in the patch notes because again, without solid repro we couldn't confirm. Perk roll bug is listed in the patch notes. While you still will see an error if rolling/selling too quickly, the game will no longer crash. The backend needs ample time to keep up with those changes when rolling and selling so the error still will pop. But the game will not lock up. The blood on Pinehurst is going to stay as is. It's an issue that is deep within and the amount of resources it would have required would have pulled from other more pressing issues affecting game play. The perk system was deemed off limits after investigation into it. We had wanted to rebuild it, but other persistent issues had to be addressed first. The short of it is we would need to either completely rebuild the perk system or not touch it. See above. As for our prioritization, it's important to understand that issues like a sound sync are never going to override issues affecting the experience for say, a whole lobby of players. It's just a hard fact. We tried to focus our efforts on items that would have the widest impact for the most players possible. While some issues, like the perk system potential rebuild, have a chance to affect all players, that system is far too deep in the game to start poking around.
  12. Come on now. You'd rather have all the bugs and host migration? I doubt that very much. I get that you aren't keen to go back to peer to peer, but this is pure hyperbole. Because that isn't a bug. If Jason is affected by the sweater and you hit him but he doesn't kneel, it means you didn't get a stun hit on him. Try a higher stun chance weapon. I personally see the baseball bat work 99% of the time.
  13. No, the perk system was unfortunately something we would have had to either rebuild or not tinker with. I know that sucks to hear, as there are quite a few things we would have liked to be able to tune. If the host of the match quits, it will end the match for the players in that lobby. We explored our options to negate this effect but it was not possible with the way the current matchmaking system is built. Matchmaking in this game is one of the areas where we ran into similar troubles as I described in the reply about perks. We hit a wall of either completely rebuild or keep it as is, with little to no in between.
  14. The game will be playable still. I understand that peer to peer instead of dedicated is not the best scenario for stable matches, but it's also not the doom and gloom end of the game. There's fixes in here that the community has been waiting for, and they'll be online and playing on Friday the 13th with those fixes in. While I have confidence in this patch, I understand where you're coming from. It's not as if the team is cut loose the minute the patch goes live. We'll have opportunity to fix anything we see as an emergency following the patch deployment. I'm sorry to say, but offline bots pathing was not as high a priority as some of these other big ticket items that we wanted to get resolved. I know that's not what you want to hear, but if you think about it, it is understandable. Part of that decision is the fact that while it isn't the best pathing for the bots, it is still able to be completed.
  15. Stay civil folks. Telling others to shut up unprovoked is not going to fly here, regardless of where we are in the life of the game and these forums.
  16. Patch Notes - 11.10.2020 - Final Patch Patch 1.39 This patch will deploy on Tuesday, November 10th. Patch is scheduled to start rolling out at roughly 10AM Eastern US Time Tuesday morning on the PC, PS4, and Xbox One. Switch will be delayed. As soon as we have definite timing for the Switch we will update here. Combat Stance Commonly referred to as Sliding or Teleporting, the team has fixed an issue allowing players to manipulate combat stance changes. Players may still see, when in spectator mode, counselors attempting to perform the exploit, however this is a visual artifact. Pocket Knife Issues Instant break free by using health spray or firecrackers when grabbed, resulting in not only an instant break free but also retention of the player’s pocket knife, has been fixed. Loss of pocket knives in circumstances when firecrackers are used has also been fixed. Jason - Game Play Ability Unlock/Recharge Rate toggle in private matches has been fixed to include both parameters. Lobby icon irregularities resulting in an inaccurate lobby icon have been fixed. Abduction, when Jason is able to Morph while holding a counselor, has been fixed. Mask HP loopholes where use of a flare gun or firecrackers could get the mask to come off too quickly have been fixed. Jason Kill Sequence - Kneel: The issue where the kneeling animation during the Jason Kill process could be repeated has been fixed. Counselor - Game Play Hiding Under Bed: An issue where players could hide under beds and become stuck in a way where Jason could not kill them has been fixed. While it is still possible in some instances to cause the bug, the counselor will be able to be killed by Jason in that state. Lobby icon irregularities resulting in an inaccurate lobby icon have been fixed. Numerous safe spots around the maps have been fixed, including the Pinehurst Roof method by way of Tommy’s bed. Players will now see an error if they roll and sell perks too quickly, but the game will stay functional and no longer lock up. Players can then continue to roll and sell perks, being cautious of not overloading the roll system. An issue causing the Counselor clothing options to not save properly when altering color/items has been resolved. Feel free to go back to playing Pink Cop Kenny. Tommy Jarvis voice lines have been restored, and this is between him and Jason. General Various Interaction Locks have been fixed, particularly those that occurred when players would input either multiple button presses or rapid button presses in short succession, rapid pick up and put down of items, and multiple inputs appearing with on screen prompts. Fuse Box and Fuse spawn for the Cop call has been extended to ensure the fuse does not spawn inside the house with the fuse repair box. With this patch, matchmaking will shift away from Dedicated Servers and onto Peer to Peer Matchmaking for all matches. The game will still be playable online publicly with the Quick Play option and privately with the Private Match option. For more on this change, as well as the status of the game going forward, please follow up with our statement here.
  17. I would have to check with the team on what happened there and why. I also would prefer to not have our official forums house unreleased anything, of any sort.
  18. The current plan is to revert to offline saves, but that will only happen if the database servers need to be shutdown, which is pretty far off.
  19. Sliding and pocket knife, confirmed fixed. For the full list, you'll have to be patient with me for a short while longer while I get the finalized notes together. Offline Saves are not being implemented with this patch, because database servers are not being shut down. Those servers are far lower impact to keep up than dedis are. Dedicated servers and patch cycles will end, but the game stays live via peer to peer. This. There's a lot of reasons. Not least of which is the fact that dedicated servers are far more expensive on a monthly basis than I think you realize. With no new content possible, there's only so much that can be done to keep that side of things balanced. It's a reality of this business. Ok. Care to expand on that profound legal insight?
  20. The issue is that we won't be actively monitoring or otherwise handling these forums, so we can't allow things to potentially happen here in "our house" for lack of a better term, without a commitment to users that we'll run the forums as promised in the rules. Because we "own" these boards, they are our responsibility in a number of ways. So we either have to commit to maintaining them or close them off.
  21. Yes, it is a high priority item and will be corrected for the next patch. No, Quick Play parameters stay as they are. Private Matches do have friendly fire though.
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