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Ok here is my problem.

I own the game on Steam.  I was a Kickstarter Backer and Beta Tester.  In Beta I never encountered this problem once.  However now, after initial title screens about 80-85% of the time I get a black screen which forces me to hard restart my laptop.  I can not go back to the desktop or end task.  It completely freezes my laptop.  Again, this is after the initial title screen and the Gun Media and Illfonic cinematic plays.  After the video stops and it goes to shift to the menu screen it gets stuck in the transition somehow.  When I first downloaded the game and installed the game loaded fine but was in Windowed mode which I didn't want and switched to Fullscreen...it locked up immediately in black screen then.  

I have tried several things to correct this problem.  I updated Windows, the game worked for a few times then later when I returned to the game...problem returned, I noticed I needed to update my video driver...the game again...worked...until I game back later to find the problem returned.  I unintalled and re-installed. I have ran the .exe file as Admin...which worked at first then stopped working.  I found a Youtube video where a person found that the videos were causing issues and used his solution.  Here the game worked once again and this time I thought I finally corrected the problem.  But several hours later the problem once again started.  I will provide a link to the Youtube solution along with DxDiag.  I also notice the even though I get the black screen the Steam timer still clocks it as play time.  I have 5 hours logged but only have played a small handful of matches. 

The game itself the few times I have got to play works great and plays great and is fun.  It is just I can rarely get the game to work.  In the Beta I never encountered this problem at all.  So I am not sure what has happened.  It is almost like the game is adapting to whatever solution I try.

My Steam ID is skullbone76

Thank you for your time and I hope to hear back from you soon.

 

Sincerely, 

TJ Fowler

 

 

DxDiag.txt

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