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Chat Problem

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Hello, so for about a year now in the game Friday the 13th I have not been able to hear anyone talking, I can see that they are talking but I can't hear anything coming from them, I have tried everything to fix this and have no idea why it isn't working, my friend is also having the same problem, I have even tried uninstalling and reinstalling the game and still nothing is working. I don't know if it's a problem with my Xbox or my settings or the game. I can hear the game when I am in it but just not people who are talking. Really hope you guys can help 😊

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