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Found 9 results

  1. Hello, In the summer of 2020, the official servers were hacked in the game. The servers were hacked due to hackers who blocked player profiles on the servers using programs. Unfortunately, me and my teammates got hit by hackers and were blocked from the game too. We cannot log into our F13 accounts. When we enter the game, we click "connect", the connection is in progress and we get the error "Database login failure". We wrote wherever we could, but we always heard "we're investigating it". We also created a topic on the forum, where we got the same answers as then "we're investigating". It will soon be a year from the moment when we cannot log into our accounts. So far, we have not received any help. @mattshotcha I don't understand, is it so difficult for your team to check our accounts and solve the problem? We are tired of your silence about this!
  2. Greetings! First of all, we were all upset after hearing the latest patch news, but there are some things left to talk about. (This issue is a problem experienced only by pc gamers, but I would appreciate it if you read it anyway.) Most people have heard that hackers have removed the perks and skills of others. This first happened on March 19, 2020 and I am one of the first to experience it. We have submitted this issue to the JKB many times as a report, but the issue still exists. Hackers somehow managed to infiltrate the server. When I write this to you, they are removing my friend's perks. Ok, this is not about this situation. To us (to reporters) hackers have denied access to the game (after the patch in July). When we enter the game and we are connected to the account, we get a "Database login failure" error. We have already sent tickets to JKB many times, but nothing happened after 4 months since our accounts were hacked. I attached the video with proofs of the "Database login failure" error. Also, soon my friends (reporters) will also attach their videos here about the Database login failure error. We found out how they did it, but we'll never share it. That's why we are so sure that our accounts have been hacked and that only the reporters have been hacked. Please take this problem seriously and I ask you to solve it. Best Regards, Abadon. Video:
  3. So this morning I logged into F13 just fine, no issues still had my level, my CP, everything. Then I log in in the afternoon to find out that my level has been reset to 0 and that I can not join online games due to the Database Failure. Anyone have a solution? Or a cause to this problem?
  4. I am encountering the Database login failure! alert when attempting to connect. I have verified that I am connecting to steam and my internet connection is active. Is there an issue with the Steam servers we should be made aware of?
  5. Hello just bought the game via Steam. Wanted to play with my brother but I've bee unable to login. Game tells of database failure and asking me to verify Internet connectivity. Weird thing is my brothers game has been able to connect and join quick matches and we're both on the same Wifi. We've tried by him inviting me over to a game but it ends up me loading to the main menu asking me to login. Anyone could help? Regards.
  6. I have purchased this game 2 days ago and I continue to get a database login failure x100... I'm off this holiday weekend all week looking forward to playing it... what frustrates me more is that other people are able to play but I cant on my account... I have yet to be in or connect to a lobby... I just want a refund and my money back to spend on another game that will give me access to the content this is BS.. I have never in the 30 years of my gaming experience seen a release this horrible..
  7. once again the message "Database login failure" on Ps4, for a i'm backer from the slasher campagn so it's very frustrasting, my brother can play but it's not fun without me Keep hus in touch for any new, thanks in advance ( i try to log from 1 hours now my brother watch a movie until i can join the game (on PS4 you cannot play the game if you cannot log in so no private match or anything without log in)
  8. For PS4... don't know about other platforms. Change your parental controls... go into parental controls... Games: change to allow... Problem solved... it should let you right in.
  9. So, it's been over two days now. What are the odds I will be able to actually play the game this weekend? I have played zero matches. Still recieving the 'Database Login Failure' on PS4, unable to play on alternate accounts. I'm not interested in a workaround anyway- looking for a solution. Honestly, if it's going to take another 24 hours or more before this is fixed- tell us now. I'm patient, others are as well, but I'd like to stop trying to get into the game if there's no chance of actually getting in. @GunMedia_Ben, @wes, @Randygbk
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