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Everything posted by ShiftySamurai

  1. I'll route this to the proper people. Thank you for the info.
  2. Yes, we are looking into a few things that might be causing this.
  3. We're looking at a release for this update of (around) 4pm Eastern tomorrow afternoon on all platforms.
  4. Thank you for the videos, I've forwarded them to the team. If the videos are yours, please don't remove them.
  5. I mentioned this when we first tweeted out an opening for a Community Manager/Community Developer role, but my responsibilities here are growing. My current role is no longer specifically in Community Management, it's working with PR, and leading our marketing communications, community management, and customer service departments. Please understand that I know that community engagement hasn't been the best it could be, which is why we are taking steps to remedy the situation. We have a new Community Developer starting in a few short weeks - the first week of December - and they will be able to give the forums (and our other social outlets) the attention that they deserve. I've worked with this person before and I'm happy to be able to get their experience and work excellence into the team here at Gun. Our previous CS wasn't as good as it could be, so we reworked and expanded our in-house CS team in order to elevate our customer care abilities. CS currently has an average response time (during working hours) of less than an hour, which is an amazing feat given the two months they've been here. They are super on-the-ball and killing it. I am beyond proud of them. Unfortunately, and to the annoyance of my coworkers, I have not taken a vacation since I started here. Hopefully, that will change in 2019. To answer another question; no, this update was not planned to bring balance changes. This is the first update with Black Tower at the helm and, while we have planned for balance updates in the future, it seemed prudent to have their first update focus on some of the smaller QoL fixes. Letting them get their footing with leading the project before we start asking them to make larger/sweeping changes seems like a good idea.
  6. Sorry for the lack of an ETA. It will not be rolling out this weekend.
  7. GENERAL Fixed an issue where Jason’s throwing knives sometimes ignored car collision Fixed an issue that prevented Pamela’s laugh from playing at the end of a round Fixed an issue that could result in a Counselor not being killed if they have the Thick-Skinned Perk equipped Fixed an issue that prevented the loading screen images from cycling Fixed an issue that could allow Counselors to continue holding items while being grabbed by Jason XBOX Fixed an issue that could result in the morph cursor not appearing on Xbox One. MAPS Fixed an issue that could cause display errors with blood and wood particles on Pinehurst Fixed an issue that could cause graphical artifacts in Packanack Lodge Fixed an issue that could prevent players from picking up the shotgun if it spawns on top of a barrel in Higgins Haven Fixed an issue that could cause Counselor players to become stuck in a falling animation from barrels in Pinehurst Fixed an exploit that could allow Counselors to hide from Jason behind the graveyard fence in Higgins Haven Fixed the fence collision on Higgins Haven that could cause irregular car behavior Fixed an issue that allowed Counselors to walk on a bed in Pfeiffer Flat Cabin on Crystal Lake Small Fixed an issue that would prevent players from picking up a pocket knife if it spawned on a barrel in Higgins Haven Fixed an issue that could occur when using boat while holding bear trap Fixed a floating campfire in Pinehurst Fixed a floating wooden box in Pinehurst Fixed a collision issue with army bag in Higgins Haven Fixed a collision issue with a bed in Crystal Lake Small Fixed a collision issue with a pile of rocks in Higgins Haven Small Fixed some floating boxes and crates in Pinehurst Fixed a floating vase in Pinehurst Fixed collisions with a rock pile in Crystal Lake Fixed a floating campfire in Packanack Small Fixed collision with a bucket in Packanack Small Fixed a floating trash can in Packanack Small
  8. People who hack to access content they do not own get banned. It’s not instant, but it doesn’t typically take too long. The increase in emails and reports we are getting that say “I was banned for no reason” have nearly all been attributed to DLC access hacking. We double check and respond to each one of those emails. So, yeah, we’ve noticed an uptick in players using this Jason that shouldn’t be able to, as well as an increase in player bans.
  9. I’m not sure if I understand the request. Do you want to see your own perk loadout, or that of other counselors?
  10. The Ultimate Slasher Collector’s Edition was only released in North America. The Ultimate Slasher Edition should be available anywhere the original physical edition was.
  11. People who hack end up banned. They might be around for a bit, but it all ends up the same. I get lists of newly banned players every day. If playing as Savini Jason a few times is worth them losing the game, that’s their decision.
  12. Victoria, Single Player Challenges, Legendary Perks, New Outfit for Roy, Weapon swapping, Keybinding, J7 rebalance, new Jason ticket system... there were a lot of things finished and added to the game in the engine update when different groups had some downtime between working on things directly related to the engine update. The engine update touched every part of the game and things had to be checked by the teams that created the content. That includes people who are building assets. Your analogy doesn’t work here because it would be more like the entire McDonald’s interior is being renovated but some employees are still making food while they check over the old food and food prep hardware to make sure it works well in the renovated McDonald’s.
  13. They are being posted on Twitter and contacted via the email they provided when signing up.
  14. Your ban was for intentional bypass of anti-cheat measures.
  15. We’re having them done for both platforms. So it’ll be winner’s choice. To enter you need to sign into gleam using one of the sign in methods listed at the bottom of the page. You also need to provide your first and last name, as well as your date of birth (must be 18 or older). After doing so, you’ll be able to perform the sweepstakes entry actions.
  16. Nope, and also not what I meant. The surprise event is this one: "Special Event - 10/12 - 10/31: More details on Friday 10/12!"
  17. The issue with pamela’s laugh has been reported. I do not know yet if it will be addressed with the next update.
  18. I’m not spoiling the surprise, but there are some higher tier events as we get closer to the end of October.
  19. Yup, there will be updates. We’re definitely feeling the “Jason feels weak” sentiment from everyone, and we’re looking at ways to address that. Some of what we’re looking at has been mentioned by the community, some of is hasn’t been. We aren’t ready to talk about the specifics of possible balance changes just yet, but the team at Black Tower is currently working on bug fixes as well.
  20. Holy crap, I didn’t push it live here. I would blame the beginning of the month being a bit crazy, but honestly it’s just my screw up. Thanks for calling that out!
  21. Hello campers! Let’s welcome the spookiest time of year with a whole month’s of in-game events! Week 1 - 10/2 - 10/9: 1.3 XP - ENDED Week 2 - 10/9 - 10/15: 1.7 XP - ENDED Week 3 - 10/16 - 10/22: Details on 10/16 - LIVE Week 4 - 10/23 - 10/31: Details on 10/23 Special Event - 10/12 - 10/31: 13 Days of Voorhees! https://gleam.io/r1EMb/13-days-of-voorhees
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