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Gertz

Illfonic
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Gertz last won the day on September 14 2017

Gertz had the most liked content!

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About Gertz

  • Rank
    Advanced Member
  • Birthday 06/01/1977

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  • Gender
    Male
  • Location
    Denver Area
  1. Firecrackers don't work

    Hey everyone I am here but I am the Executive Producer, I was filling in as proxy Community Manager until @[IllFonic]Courier started and took over. Ive been focusing on getting Single Player parts of the game done. My wife is also happy to have me at home more - Gertz
  2. Radio Silence

    Im here...trying to get Single Player done I think Gun posted about the Backer stuff today. - Gertz
  3. We wont be able to back fill unfortunately
  4. Oversight, we will have it in the next patch - Gertz
  5. Hey everyone I hope you are enjoying the new patch which includes a large number of bug fixes and new content! We know we likely didn't fix everything that you feel is wrong with the game and we likely have new issues with the new content. I assure you we are doing our best to address the major issues as quick as possible as well as adding in new things for people to enjoy. The last few months have been hectic. You can always submit bugs to the www.jasonkillsbugs.com website when you find them. We also are regularly in the F13 Discord channel and we monitor the forums for bug reports. If you post them there its likely we have seen the issue and have it logged. Rather than leave you with the ra-ra speech I want to take a moment to break down some of the long term issues, new things we know about, and then how we are moving forward with getting them fixed for you. Moving Forward We have learned a lot over the last few months of being live and we have made the decision to move out a few items that were not listed in the road map to ensure we get better testing on the new content and allow time for developers to fix long standing bugs. This is happening immediately as of today. Standing Major Issues The Car/Boat The vehicles are a mess. Its a physics driven object that players are able to freely drive around the map and in some cases interactions with other objects cause disastrous issues. To fix this we are moving our engine up to a newer version that includes a number of fixes to the physics systems and then from there we are going to hammer away at whatever remains. What we didn't want to do is fix the issues once and then have to fix them again as we implemented the new version of the engine so there has been a delay in getting everything wrapped up. Integrating a new version of the engine is not insignificant. It requires us to isolate the game, see whats broken, and fix it all. It is then merged into our main development branch for everyone to start working from. Right now we are a few weeks away from being able to start working with the new version, from there we will have someone dedicated to fixing vehicle issues until the car and boat are in a better state. Performance Along with the Physics fixes mentioned above. The new version of the engine has a number of performance fixes, optimizations, and upgrades the game to DX12. We have also run an audit on all the maps to fix up any additional issues that may be causing additional performance hits. This is ongoing and now part of our process. While nothing was a large increase in frames on their own we hope that all the little fixes over time start bringing it back up. Perks Over the last few patches we have fixed up a number of issues with Perks but I know there are a few still out there. Please let us know if you find anything else, we are looking into them all internal and fixing things as we find them. Environmental Kills There are a lot of kills placed all over the maps. We are doing an audit on all maps but it takes time to launch a game and move to each one to initiate a kill and make sure it works. If you know of a location that a kill is broken at let us know. Jason not Receiving XP if the Counselor Disconnects This will be fixed in the next patch. Duplicate Tapes This will be fixed in the next patch. Jason and Counselor Interactions Grabs, characters intersecting with one another and becoming stuck, Jason smashing the car, flying counselors, Jason being able to destroy objects while holding counselors, etc. They are frustrating so one of the people we are freeing up is going to be working on all these. New Issues The below items are all fixed in the next patch or expected to be fixed Spectators Dont See Rain Jarvis House Stuck Spots Boat Repair Location Doesnt Work on the Left Side of the Boat Police Voice Queue After Calling The Police If you run across any new issues please use the social channels mentioned above to get that info to us so we can get them fixed. Thanks for your ears and I appreciate you reading through this post. - Gertz
  6. Rain!

    Cant help
  7. Rain!

    Sorry I have been super busy the last couple of weeks and haven't been able to set aside time to come visit, respond, and comment. - Gertz
  8. Rain!

    Hey everyone The initial reaction from our Part 4 / Rain announcement has gone over very well! We are excited that the community is happy but wanted to address a concern that came up. People felt since the game is already pretty system intensive that rain would set most machines and consoles over the edge making performance a lot worse. This is a valid concern as particles can be very expensive. Most maps are CPU bound rather than GPU bound from the vast number of items, blueprints and entities that must sync across the network. We have a little more room to play with GPU and the best solution for rain, that not only looks good but is rather efficient for performance, is to use GPU particles. Initially our art lead, was having issues with GPU rain particles as they would come through the roofs of the cabins and houses. When we moved away from GPU particles we noticed a big performance hit as it was slowing down the CPU which is mostly where we are performance bound. Our initial reaction was to remove the amount of rain particles and make them bigger. This didn’t look that great and we started to think if it would be even possible to do rain at all. We knew the solution would need to be using GPU particles but we just had to figure out how to get it working. Original CPU particles with larger rain drops but less rain due to performance on the CPU. Once we had everything working the art team was very nervous about performance on consoles and the hit we would take on PC as well. We fired it up on Xbox One and PS4 to see how much more we would need to optimize to squeeze in rain on all our maps but our initial findings showed hardly any performance hit at all, which had us very excited. This allowed the art team to really start dialing the art in. Adding more wind to the trees, working with Angelo, our VFX artist, to dial in the look of the rain, cranking up the gloss maps on certain textures such as cabins and terrain textures, and even adding a wet look to the characters clothing. Oh and you can’t forget lightning too. New GPU particles with more rain. Players have noticed recently that performance on certain maps have taken a dive. We have spotted these issues and are working hard now to get performance up across all platforms which so far we have been making good strides with. We hope to have this all resolved by the time rain launches as well. So not only will performance be better across the board, you won’t see any additional hits when it comes to rain. - Gertz
  9. Hey everyone I know a lot of people are having issues with Matchmaking right now and all you have heard from us is its a first party issue and we are working with them. I have reached out to a few people and asked for details but I figured posting a FAQ for what the messages are and the results would allow you guys to help us diagnose the issue. Break down Matchmaking flow We first hit out database to verify an internet connection. If it fails here we will prompt the player with the following message, "Session heartbeat failure! Verify internet connectivity." Then we send you back to the Press X to Start screen If everything is good here we then start searching for a lobby. We contact the first parties (Sony, MS) for available servers that have players. It will continue to do this for approximately 90 seconds after which point it will attempt to create a new lobby if it doesn't find one for you to join. To create a lobby we need to request it from the First Parties. If it fails here you will get the following message; "Failed to host game session! Verify you have an internet connection." This means that the request to create a new lobby with the First Party has failed. Party Creation flow When creating a party the steps are similar to above; if hitting our database fails we will send you back to the Press X to Start screen. If creating the party fails afterwards you will get an error message, this time its "Failed to create party session! Verify internet connectivity." Quick verification steps If you are encountering an issue and want to quickly check what may be going on Reset you console and reboot the game Invite a friend to a party while in game If it fails by prompting you with this message, "Session heartbeat failure! Verify internet connectivity." Then sends you back to "Press X to Start" let us know whats going on If it fails by giving you the error message "Failed to create party session! Verify internet connectivity.", its likely first party services are having issues.
  10. Windows and Doors (In Verification) This will be a little longer... We found an issue where Jason was only inflicting damage to the first object he hit...this was causing Door Breaking and Window Breaking to happen inconsistently as Jason would more often than not hit the Cabin before hitting the Door or Window. This was also causing a number of other issues; Counselors not being hit when they should have been, objects not being hit when they should have been, Counselors not breaking counselors out of a choke, etc. This was also having an unintended side effect of allowing counselors to gang up on Jason knowing he could only hit one counselor...he can now cause damage to multiple counselors at once...beware When you attack, you generally hit some other collision first then the window and the window wasnt taking damage because of the bug noted here. I will pass along the feedback See the first reply above Nothing is being reverted, please see my post above. Its not canceled. I saw that on Clove's stream the other day...I need a video if someone gets it to happen. Working on the performance stuff. Thanks for the feedback! Please see my post above Does Tommy float all the time with that kill or is it only on certain maps or certain areas? We my previous reply post Windows and Doors (In Verification) This will be a little longer... We found an issue where Jason was only inflicting damage to the first object he hit...this was causing Door Breaking and Window Breaking to happen inconsistently as Jason would more often than not hit the Cabin before hitting the Door or Window. This was also causing a number of other issues; Counselors not being hit when they should have been, objects not being hit when they should have been, Counselors not breaking counselors out of a choke, etc. This was also having an unintended side effect of allowing counselors to gang up on Jason knowing he could only hit one counselor...he can now cause damage to multiple counselors at once...beware Ill double check but I think PC is set to that or higher. Ill ask on Monday. Seems like this patch is for you then since the bug that was only causing the first thing he hit to be damaged is fixed. You are welcome See my comment to your previous post and the patch notes regarding the window and door...there was a bug that was causing only the first thing you hit to take damage. I did mention its probably going to be skipped rather than wait and then be behind again.
  11. You are welcome! They should yes, some Counselors are voiced by the same actor so you may be able to tell, here is the cast list: http://www.imdb.com/title/tt4727692/ Thanks! Nothing yet, at this point I am feeling we are going to skip this patch and roll right into the next. If we wait it may delay this one even further. You are welcome! You are welcome! You are welcome. I am glad it raises something. You are welcome! I think QA got a bug in for the drop sounds, not sure if its fixed or not. Those are the perks we knew had issues and got fixed. We are doing an audit internally but a lot of time was spent verifying the PhD for Murder fix. Being an Xbox owner I haz feelz At this point its likely going to be skipped for this next one as I dont want to delay this next one further. You are welcome! Thanks for the feedback, I cant comment on future content or things that are design changes but Ill pass it along. You are welcome! Hahaha, there are days when a stuff drink is needed buts its not because of the community. You are welcome! My job is to get shit done...I like Community though. Hmmm, is it the issue with the Cabin staying red even though no one is in it anymore? Ohhh..so the Main House on Higgins has Sense Immune Windows? Ill need to talk to QA, I dont think Ive seen that one before. Agreed we will look at it It should. We are likely going to skip this one on Xbox to make sure they dont get delayed with this new one. Soon™ Thanks! Hahaha If you couldnt open the door we need to know what door it is to try and fix it. The swing and hit and rage should be fixed in this next patch...its likey you are hitting some other collision first and not causing any other damage to the other things you hit. That goes both ways...you swing through and do damage to multiple objects and no so does Jason. We will look into it Should be fixed now I dont think we will be adding Jason leaping through windows...weed whacker kill though...why not just make the jump to lawn mower? There are performance issues across all maps right now. We now one issue is related to the Memory Leak fix but we are also doing an audit on all maps to ensure everything is setup correctly. Sometimes when you need to get soemthing done quick corners get cut and you have to go back and fix it later...even more often over time is that no one has gone back and you have a much bigger bandaid to rip off later You are welcome Working on it Its the same, we are working on it Personally, I dont want to release something thats not in a decent state just to say we got it out by Sept 22nd. If you look at the history of patches I don't think releasing a hot mess would be good. We are working on it in earnest but as @Definitelynotjason points out, making sure the game that people are currently playing is in a good state will always be the priority over new content. It makes no sense to work otherwise, its like topping a shit sandwich with a side of shit...that new content is going to seem crappy because the stuff around it is still crappy. We will take a look. Ill check but this was a global fix so maybe its fixed with the male voices So strange thing about VO work, sometimes you need to bring in stunt actors to do screams as you dont want the main actors to kill their voice. Ill check but it may eb the screams, pants, etc were all done by one person seperate form the main VO actor. We will take a look, thanks! We will take a look at the firecracker issue. We really cant comment on the Xbox stuff other than to say it takes longer than the other platforms right now. You are welcome! A part of the fix was a backend change so maybe that cleared it up on Steam. Some of those misc sounds maybe unique issues...looks more like we need to do a larger audit Ive read it and passed it along. Thanks for the feedback. The Grand Slam Jason fix may help with that instance as well Yeah, looking at grabs now internally. Ill come back in a few to comment on more - Gertz
  12. Hey everyone I want to try and give regular updates on whats going on here at IllFonic and what we are currently working on, things get busy so I cant promise these every week but I will do my best. Right now I dont have dates for patches yet...just Soon™ Bugs Perk Fixes (Fixed Internally) We have internal fixes for Grease Monkey, Heavy Hitter, Man at Arms, and Tinker. QA has verified them and they should be in the next patch. If people find issues with any other Perks let me know PhD for Murder (In Verification) We have a fix for XB1 and Steam not working; QA is verifying on both platforms but its going to take a little bit before I know for sure if its fixed or not. Pocket Knife Fixes (Fixed Internally) Additional fixes for the spam kill exploit. Stun Locking Jason (Fixed Internally) We found an issue where the Stun Timer was being doubled...opps, its fixed internally and will be rolled out with the next patch. Jason Stun Animation (Fixed Internally) We found an issue where after Jason was stunned but hit again it was breaking the Stun Animation/Pose making it appear Jason was no longer stunned when he actually was. Grand Slam Jason (Fixed Internally) We fixed a number of issues where Counselors could knock Jason across the map...it may still happen occasionally but it should not happen as often anymore. Male Counselor Voices (In Verification) Fixed an issue where male counselors were using the same sound files...we checked it in late last night so we need QA to verify its working now. Misc Audio (In Verification) Fixed an issue where certain audio was being heard across the map Windows and Doors (In Verification) This will be a little longer... We found an issue where Jason was only inflicting damage to the first object he hit...this was causing Door Breaking and Window Breaking to happen inconsistently as Jason would more often than not hit the Cabin before hitting the Door or Window. This was also causing a number of other issues; Counselors not being hit when they should have been, objects not being hit when they should have been, Counselors not breaking counselors out of a choke, etc. This was also having an unintended side effect of allowing counselors to gang up on Jason knowing he could only hit one counselor...he can now cause damage to multiple counselors at once...beware Performance (In Progress) This is a big one that we are currently trying to track down. No info yet... If there are other things not mentioned above drop them in the comments. Be gentle... - Gertz
  13. Hey everyone Thanks for all the feedback going on in here. I want to remind everyone that's its a three day holiday weekend in the US so we are going to remain pretty quiet until Tuesday. I wont be able to get info until we are all back in the office. Also... There have been PSN issues all weekend it seems. If you ever have issues like this regardless of platform try checking out these links to see if its game related or hardware related. PSN: http://downdetector.com/status/playstation-network/map/ Xbox Live: http://downdetector.com/status/xbox-live Steam: http://downdetector.com/status/steam PSN Down Twitter: https://twitter.com/hashtag/psndown?f=tweets&vertical=default&lang=en Not only do you play the game on the specific platform but we also utilize a number of the platforms services for things like Matchmaking. - Gertz
  14. I wish all three could have gone out man, trust me we all wish they all would have went out. - Gertz
  15. Hey everyone Just checking in to see how things are going. Since the bug fix patch is out I'm going to start fresh with responses. I know the window thing is still aggravating to some. It appears that damage is still a bit borked on it as some people are saying its inconsistent. Ill have the team take a look on Tuesday to see if we can dial it in further. I hope everyone has a good 3 day weekend if you get one. A bunch of people in the office jumped in and played matches with people on Steam right after the patch and had a blast. I still cant believe someone in QA botched the Jason kill by using the sweater before Jason was unmasked... - Gertz
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