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Ralph Voorhees

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About Ralph Voorhees

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  1. What platform are you on? Xbox or PlayStation? The Xbox uses the same folder for the digital and physical release if you are using the same external or internal harddrive. I don't have a PS4 but from what I understand the digital and physical release are installed in separate folders and run separately. If you are on Xbox you may have to uninstall the game and reinstall it through the disc even though you will have to download the latest build. It may be that the refund is causing an issue with the DRM and not registering that you are attempting to load the game from the disc. You technically don't even need the disc when you own the game digitally but since you refunded the digital version it's causing problems. There is a patch that is suppose to be coming out on Friday August 9th so if you don't want to have to redownload the game again you might as well wait for that to be released.
  2. The changes to interaction are also affecting the arming of traps. If you arm a trap at the same time you are putting it on the ground it will set itself off and you will have to rearm it. This is on Xbox and happens every time.
  3. It's been 3+ months and it doesn't look like @GunMediaSupport read the ticket because they are still giving out troubleshooting steps that won't resolve the issue as linked to in the Tweets below this post. They are giving out the same steps to uninstall and reinstall the game that any Agent at Microsoft / Xbox Support will provide because no one appears to understand the underlying issue. There is some sort or conflict with these DLC files that is causing them to uninstall on their own. Unless you have an Xbox and the disc in front of you to see first hand what is going on with this DLC conflict it may very hard to understand the problem people are asking about or even the workaround that I have been trying to explain for almost 2 years. I have not experienced anything like this with any other Xbox game. I submitted another ticket today to jasonkillsbugs.com with a link to the workaround from my previous post. It's been almost 2 years and despite all my efforts I don't think it will ever be acknowledged let alone resolved. At the very least I think @GunMediaSupport should be telling people to purchase the Jason Part 7 Machete Kill Pack from Xbox Live and to keep it uninstalled because that is the only thing that works from the user end. I realize telling customers to spend another $2.99 to fix this issue is not something you would want to be doing but it's the only solution that works. The workaround makes even less sense and the only reason it works is because Ilfonic didn't put any DRM on the paid DLC purchased or redeemed through a code on Xbox Live. This also means that the backer exclusive Clothing Pack #1 and Savini Jason have no DRM which is why people are still selling or giving access to that content without an actual code or xbox.com link. Since the disc DLC is loaded off the disc instead of a redemption code on Xbox even that can be shared an unlimited number of times by letting someone borrow the disc. ___ The other issue is in @GunMediaSupport telling this person to use the disc to install the game even though they also appear to own the game digitally. The disc will trigger a download of the latest build from Xbox Live and it is installed in the same folder that would be used for the digital game. The digital/physical game don't overlap so all you are doing is uninstalling and reinstall the same game to the same folder. There is no difference if you own the game digitally and on disc for Xbox. If someone only owns the game through the disc then uninstalling and reinstalling the game isn't going to resolve the underlying DLC conflict either. The only solution is to purchase the Jason Part 7 Machete Kill Pack on Xbox Live and to keep it uninstalled. _____ Update July 22, 2019: I haven't received a response to the July 16th jasonkillsbugs.com report. I've sent several over the past 1.5 years and only ever received the auto generated "nobody likes bugs" email in regards to this particular issue. @GunMediaSupport made another followup Tweet on July 17th, 2019 suggesting that you shouldn't have to purchase the DLC again. They do not understand the problem or why the workaround is the only solution. None of their troubleshooting steps will solve the problem and the workaround I have described in my previous post(s) is the only current solution. At this point in time I do not expect the underling issue to ever be resolved. The only thing I can suggest is to point people to the workaround post when it is inevitably brought up again because @GunMediaSupport doesn't understand the problem and is unlikely to ever fix it.
  4. I encountered the bug with the kills in the water the other day. It's disappointing that these things keep happening to this game.
  5. http://forum.f13game.com/topic/26269-bug-tapes-locked-not-playing-on-xbox-one-previously-unlocked/
  6. Same issue reported to jasonkillsbugs.com a month ago. Received only the automatic form email response and no request for my account details. http://forum.f13game.com/topic/26269-bug-tapes-locked-not-playing-on-xbox-one-previously-unlocked/
  7. Just loaded into a game with a friend to see if roof was fixed and it worked first try with no effort. On Packanack. Jumped off right after because staying up there would be dumb. I don't understand the issue with QAing this game? Even if they think they fixed it wouldn't they at least attempt to see if it was fixed before saying it way? Nothing has changed, at least for Packanack. You can also get onto Crystal Lake boathouse. Just reported on jasonkillsbugs.com
  8. I wonder if there is any relation to the existing locked tapes issue where any/all tapes unlocked are locked in game except for some instances where they temporarily unlock and then relock for no apparent reason? I checked today and while the tapes were locked, my game progress and levels were still there. On Xbox.
  9. There has been an ongoing issue on Xbox with tapes being locked and then temporarily being unlocked despite having them all earned previously. I only noticed it a few days ago as some other players mentioned it an issue during the tape event. Already reported to jasonkillsbugs.com
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