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mattshotcha

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Everything posted by mattshotcha

  1. First off, yes, it's being considered. But it's not, or at least wasn't, being considered with the urgency we need right now. We had planned to eventually swap over to peer to peer, but keep the database servers running. So that info would be on servers, yes, but a much lower impact to Gun than dedicated servers are. So we could keep them running into the peer to peer days. Before any shut down of the servers that store player data, we would look to move to local. We wouldn't cut off access to player progress, etc. But we aren't there yet, as even if we swap to peer to peer tonight, we'd keep the player data servers running. And before you call something I said a cop out, make sure it's something I said. Because I never said it was "too difficult" I only stated that it would not be any quicker to do that NOW than it would be to continue with our current patch plan. Which is not a bum patch, it's just not fully deployed yet. What I also said was that it wasn't a simple switch flip, and it's not. But that doesn't mean it's too difficult. It only means that this misconception that we could swap to peer to peer tonight and everything would be better is just that: a misconception. In truth, it wouldn't resolve the problem for everyone, it wouldn't be quick, and it wouldn't be complete. As for local saves, that's a bridge we have yet to cross. First up is getting servers, as in dedicated match servers, stabilized. When we get to the point of switching back to peer to peer, player data will stay on database servers which will stay ON. If we decide in the future we need to terminate the database servers, we'll swap to local saves at that time. "Silenced" as in you had a 7 day ban from a forum. You're being melodramatic now. Not only is that hardly silencing you, as I suspect your voice works elsewhere other than just this forum, but it wasn't even permanent. None of your comments had been deleted, not even hidden. How "silent" is that? Now, of course, your ban becomes permanent.
  2. You need to re-read what I said. Even before dedicated servers, player info was stored server side to keep it more secure. We always had player data on the database servers. Local saves are susceptible, but have never been a part of this game. If you would read what I'm replying instead of lashing out, we might find some understanding here. Peer to peer or not, player data was server stored, always. Speaking of reading what was already said, please re-read the statement on the patch. It clearly states that we're working with smaller increments of change, and the full fix won't be in place until all platforms are patched, due to how the backend is structured. So it's not that the patch didn't work, it's simply that we do not have the Xbox and Switch versions up yet and the effect of the patches will be incremental until we do. And no, you can make all the simple comments you like. No one is silencing critics, I'm simply asking that you read the info we have put out and do at least the minimal amount of preparation before launching into profanity and incorrect solutions. You have already been warned of the increasing hostility. I think it's time for a cool down.
  3. There's still the small issue of servers that host player data, no? So before you go over the top hostile, consider the fact that database login, aka logging the player in to retrieve their data from the database, which is stored... on servers, still needs to happen. I've explained this to you numerous times. Just because if, and that's IF as in it's a chance not a guarantee, IF you get in past the database login, you can play peer to peer. But not everyone is getting in to that point. That's why those public peer to peer lobbies take so long to fill. And IF we were to decide to commit to swapping over to peer to peer, we'd need to create a patch that would shift player data to local saves instead of server saves, which is incredibly susceptible to... hackers. Here's another big huge IF for you. IF we did say "screw it, the local saves are susceptible to hackers, but let's give it a shot anyway" that patch we would need to create? That would take approximately twice as long as rolling out the patch we're already essentially done with and trying to get through submission to close the system. So, again, no. It's not bullshit. And I understand how frustrating this is, but if you cannot keep your frustrations from causing you to lash out instead of simply trying to understand what I've been saying, share those frustrations elsewhere.
  4. Refer to the running threads to stay up to date. As stated there, you'll see some improvements, but things won't be completely stable until we get all patches out. So it's great that you're in game now and I hope it holds out, but remember we aren't out of the woods yet.
  5. You know I can't share details of the investigation. But regardless, even if the person or persons responsible for spreading this had been arrested, stood trial, and already tossed in jail, we still have to close the security hole. And that's going to take some more time, as detailed in the server status statement threads. I'm not sure what this would require or how much of matchmaking it would touch (touching matchmaking and potentially opening a can of worms would not be wise right now) but I will mention it to the appropriate team members for a look.
  6. This is critical, but well said. I'd also say that cosmetics and minor DLC and such does generate money, it's true. But think about whether that money is an offset to expenditures to keep things maintained, servers, and so on. Then mix in a dash of the house of cards concept described here by @Somethin Cool and the lawsuit, which is still not only not settled, but something that would require a new renegotiation of the license, as per the statement from legal, and you have a bad business decision. A blatant one. And let's be honest, you all love Friday the 13th: The Game. We love it too, believe me. But after detailing all that would be required to release some more clothing and such, how much more meat do you see on that bone? How much more franchise accurate, canonical content do you see that isn't included? Grendel, Jason X, but what more? And please don't say things like "Add in another killer" or "Add in a winter map" because we've already detailed our approach to the franchise and game as being one rooted in accuracy to the Friday the 13th world. We could bicker about one or two more items to add in the actual property that aren't in game yet. But that's quite a few leaps and bounds to make for a couple more pieces of canon. And, as much as it may whip up the speculation frenzy, let's be honest. There are more horror games to be made and more horror gaming experiences to still be had. We love and appreciate the fans. But these frank and honest conversations have to be had. I hope you all can see the things I've detailed here and even if you don't fully agree, understand the position Gun has been in since we first were told to hold content.
  7. You keep saying this and I keep replying that there's more to it than the flip of a switch, as well as the fact that we need servers of some sort to stabilize at the least for player progression. If you had peer to peer right now, still not everyone would be able to play. And there's no magic button for swapping servers back to peer to peer. The legal side of it is really not that baffling. These things take time.
  8. Hey, this is kind of part of the process. The improvements will be incremental as we move towards patch parity. But as I said, we aren't out of the woods till the last patch is complete. The only other option would have been to not patch anything until the last past was done. So i know a lot of folks are frustrated thinking that they're waiting for a patch for another platform. But the truth is that the wait would have been there, either way. Either patch what we had done and wait for the rest or wait for them all to be ready at the same time. You are free to disregard any of the numerous times we've explained why the engine upgrade was needed. You want to choose not to read those posts and information, choose not to take in any conflicting information to the narrative you've got in your head, that's fine by me at this point. But don't go kicking up old dust in a thread where players are trying to stay up to date on THIS issue. The engine upgrade was needed. The content had been paused for us so we focused on that. That pause ended up being the full stop that we faced. That's the facts. Believe them, don't, your call. But don't derail this thread with the same old nonsense as we have players in here trying to get info. That's that up and down we'll face, for now. This. Cross play is completely irrelevant to this topic. Backend info all ties together for all players, as they're accessing the backend on multiple platforms.
  9. Thanks for the heads up. We're definitely not out of the woods yet, but it's good to hear you're online.
  10. A LOT off topic. And on this thread, no less. You realize you not only mention trying cheats "for fun" but then go on to explain the process to a forum, on a thread about a patch to try and stop hackers, right? Any of that seem like a great idea?
  11. That won't fully fix the issue either. We still need to have our database servers stable for that to have any real effect.
  12. The team is looking into what's gone on over the last 24 hours. We saw improvements, then another round of issues. While this patching process is going to be a bit of a slow burn effect, we're still working away at it. This is not going to be a patch and done magic patch, but more of a battle. That's about all the info I can share at the moment. I'll be back with more as soon as I have it.
  13. @4epuxa I would recommend sending in a support ticket. Head over to JasonKillsBugs.com and provide all the info to the team.
  14. Not strictly backend, no. The game has to communicate with the backend. Are you both still unable to connect to the database? Sometimes on patch days you'll see that error for a short period of time following the patch.
  15. Actually, the problem won't be fully fixed for anyone until the Xbox and Switch are patched too. It's going to be incrementally better for all in the process though. None of our patches are ready for ALL platforms at the same time. Never. They all are staggered and usually, as is the case with every game, they hold the patch till all platforms are ready. That is just a simple truth of game dev and how things work. Considering the urgency of this patch, and the fact that even Xbox and Switch players will see some improvement after the PC/PS4 patch, we decided to roll them out as they're ready. It's really not a console favoritism thing here, gang.
  16. This sounds like they may have targeted your account. Please submit a ticket to JasonKillsBugs.com and detail the issue with them. We can keep better track of affected accounts that way. The team is working to close that issue as well, once we get folks back online and playing.
  17. No, as I said in the post, but maybe I didn't highlight it enough, all users will see improved matchmaking and stability after the PC/PS4 patch. Due to how our backend is structured, this patch will actually help reduce the issues for all users. The same is true of the Xbox/Switch patch. So this is why it's important to note that we'll see incremental improvement with each platform getting the patch, on all platforms. Once ALL platforms have been patched, we'll see the issue resolved fully. It's a plan that takes some time in the roll out, but we felt it urgent enough to just drop the patches as they wrap up and are complete. The timing difference is due to a hurdle we did not anticipate that was uncovered late. Which the team will take care of and then get the Xbox/Switch patches set and out.
  18. This will still be on dedicated servers. The patch is needed regardless of where the matches are hosted, dedicated or peer to peer.
  19. UPDATE: (Status: 9.3.2020) The final step towards securing servers to protect against future attacks has been put in place as of last night. At this time, the process has been completed, and the team will continue to monitor and adjust if needed, should any interruption of the Official F13 Servers happen again. UPDATE: (Status: 8.12.2020) The patch will be rolling out on Xbox and Switch at approximately 3:00 PM Eastern US Time today (8.12). As with all patch days, expect matchmaking to take a bit longer than usual as players exit, download the patch, and repopulate game servers. This brings all platforms up to the latest patch level. We should see another incremental improvement in matchmaking and stability. That said, there is still work to complete. This has been a migration of sorts, and we'll need to monitor to make sure we're up and running, then we can take the next step and decommission the old. So please do keep us posted on any issues or instability you experience after the patch has been deployed. Thank you! UPDATE: (Status: 8.7.2020) The team is monitoring some more recent incoming attacks. While this patch is part of a stepped approach, the team is working to expedite the next steps as quickly as possible in light of the continued attacks. While each stage of this should deliver improvements, even if they are only slight improvements, we are not out of the woods just yet. As stated previously, we anticipate the greatest improvement to be once all patches have been delivered, due to how the backend is structured. That process is being addressed with the utmost urgency and we will share more news as soon as we have it. UPDATE: (Status: 8.6.2020) The patch will be rolling out on PC/Steam and PS4 at 3:00 PM Eastern US Time today (8.6). Xbox and Switch are still in process, but no update on their progress just yet. As with all patch days, expect matchmaking to take a bit longer than usual as players exit, download the patch, and repopulate game servers. Keep us posted on any issues or instability you experience after the patch has been deployed. ORIGINAL POST: (Status: 8.5.2020) Recent attacks on our servers causing instability have been under investigation by the team. Working with our development partners, we have a patch candidate that is working through the process of going live on all platforms. However, due to the urgency of this patch we will be rolling it out as it is ready on a platform by platform basis as opposed to holding the patch until every platform is ready. We aim to have the patch out on PC and PS4 by the weekend. We will update this thread when those builds go out. Xbox and Switch will be trailing, but we plan to deliver those as soon as possible. While this sounds like players on specific platforms will see improvements before players on the trailing platforms, due to how our backend is structured, the patch landing on other platforms means we should see an overall improvement in matchmaking for every platform, building as we reach parity. The staged approach is going to make incremental improvements as it rolls out on different platforms and ultimately, once the last platform is updated, alleviate the issue for the community. I'll be back to update this thread as the patch rolls out. Thank you for your patience, gang.
  20. We're going to have to go back to peer to peer soon enough anyhow. Dedicated servers can't be up forever. But the issue here is that we still need to close the vulnerability EVEN IF we are on peer to peer. It seems like it's fine on P2P because if you make it online past the database login, you can play them. But there is a SIGNIFICANT amount of players that can't get past even the database login. That's an immediate blocker to playing at all. Please see above. It wouldn't resolve the issue and would divert the team from completing the work that would resolve things for most, if not all the player base. We need the database servers to be functional so players can access unlocks, stats, XP, CP, etc. So this situation is important regardless of Dedis or P2P. That said, I should have some news on things by end of day. The team is currently tackling an unexpected situation with deployment.
  21. I think some of the best writing and storytelling in a game has been in Bioshock. Without a doubt, an amazing story, a whole world created underwater, with a whole alternate reality timeline. Horror elements, shooter elements. Just a great game. As far as F13 as a franchise and video games, who knows really. I think the franchise has some significant ground to cover before we're at the point where we can even speculate on it.
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